Luxury Apartment Concierge: Elevate Resident Experience

Paycom - ATS; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Housing discounts

Extensive training programs

Health benefits

PTO & Holidays

401(k) match

Volunteer days

Employee referrals

Tenure rewards

Job summary

Northwood Ravin in Charlotte, NC is seeking a full-time Leasing Consultant to greet residents, prospects and visitors with a smile, answer leasing inquiries, and provide information about community amenities.

You will maintain a high level of professionalism, help create a welcoming environment, support rent growth, and ensure lobby areas are clean and organized. The role requires a friendly, adaptable attitude in a fast-paced apartment community.

Qualifications

• Customer service skills and a professional, customer-focused attitude.
• A polished, professional appearance with the ability to represent the brand with pride.
• A willingness to thrive in a fast-paced, ever-changing environment with a focus on growth.

Responsibilities

• Greet residents, prospects and visitors with a smile, positive attitude and professional demeanor.
• Meet the needs of prospective and current residents in person, over the phone or via email with tasks including leasing information and service requests.
• Maintain high professionalism in appearance, demeanor and customer service.
• Create an environment where residents receive value that supports high retention and rent growth.
• Keep lobby clean and presentable during shift; maintain workspace free of clutter.
• Maintain coffee stations with proper supplies and cleanliness.

Skills

Customer service

Professional appearance

Growth mindset

Job description

Northwood Ravin in Charlotte, NC is seeking a full-time Leasing Consultant to greet residents, prospects and visitors with a smile, answer leasing inquiries, and provide information about community amenities.

You will maintain a high level of professionalism, help create a welcoming environment, support rent growth, and ensure lobby areas are clean and organized. The role requires a friendly, adaptable attitude in a fast-paced apartment community.