High Speed Internet Installer & Field Tech

City of Thomasville; Moultrie (GA); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

City of Thomasville is seeking a field-oriented Cable Technician to install and maintain analog, digital video and data services at residential and commercial premises. This role requires CNS data services certification and involves on-site wiring, provisioning and customer support.

The technician will perform installations for Internet and VoIP services, troubleshoot equipment, and collaborate with dispatch and supervisors to ensure timely service delivery.

Qualifications

• Must have a valid driver’s license.
• Must have a high school diploma or GED.
• NCTI Installer course must be completed.
• Physically able to climb poles/ladders and handle weights up to 90 pounds.
• Excellent customer service and safety-conscious.

Responsabilités

• Install new cable from system feeder tap to the customer’s equipment interface.
• Install and provision high-speed Internet services (DOCSIS) for customers.
• Install and provision VoIP telephony services for customers.
• Troubleshoot cable modem, telephony modem, and Ethernet networking issues.
• Educate customers on operation and costs of services; ensure safety and integrity.

Connaissances

Pole climbing

Customer service

Diagnostics & troubleshooting

Data networking basics

Formation

High school diploma or GED

NCTI Installer course

Description du poste

City of Thomasville is seeking a field-oriented Cable Technician to install and maintain analog, digital video and data services at residential and commercial premises. This role requires CNS data services certification and involves on-site wiring, provisioning and customer support.

The technician will perform installations for Internet and VoIP services, troubleshoot equipment, and collaborate with dispatch and supervisors to ensure timely service delivery.