Field Broadband Technician Apprentice

Thomasville; Camilla (GA); On-site; USD 25,000 - 39,000; Full time

Job summary

Thomasville Utilities is seeking a field service technician to install and maintain CNS data services for residential and commercial customers. You will perform cable installations from feeder tap to the customer interface and set up high-speed Internet via cable modem, providing Level I data support and diagnosing issues.

The role requires a valid driver’s license, a high school diploma or GED, and physical ability to climb poles or ladders, lift up to 90 pounds, and deliver strong customer

Qualifications

• Must have a valid driver’s license and be able to meet safety standards.
• Physically capable of climbing poles/ladders and lifting up to 90 pounds.
• Excellent customer service skills and professional appearance.

Responsibilities

• Install and maintain CNS data services for residential and commercial customers.
• Perform cable installations from feeder tap to customer equipment interface.
• Provide Level I data support and troubleshoot cable modems and networks.
• Coordinate with scheduling and supervisors on job status and rescheduling.
• Ensure safe operation of company vehicles, tools and equipment.

Skills

Valid driver’s license

Climb poles

Customer service

Physical fitness

Education

High school diploma or GED

Job description

Thomasville Utilities is seeking a field service technician to install and maintain CNS data services for residential and commercial customers. You will perform cable installations from feeder tap to the customer interface and set up high-speed Internet via cable modem, providing Level I data support and diagnosing issues.

The role requires a valid driver’s license, a high school diploma or GED, and physical ability to climb poles or ladders, lift up to 90 pounds, and deliver strong customer