Field Broadband Installation Apprentice

City-of-Thomasvill; Camilla (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

Thomasville Utilities is seeking a field technician to install and maintain CNS data services for residential and commercial customers. You will perform cable drops, high-speed Internet provisioning, and basic troubleshooting on customer equipment.

The role requires a valid driver's license, a high school diploma or GED, and the ability to work at heights. Occasional on-call shifts and outdoor work are part of the job, with a strong emphasis on safety and customer service.

Qualifications

• Must have a valid driver’s license and driving record that meets company standards.
• High school diploma or GED is required.

Responsibilities

• Install and provision CNS data services at residential and commercial sites.
• Perform cable installations from feeder tap port to customer equipment, including drops.
• Provide level I data support and troubleshoot cable modems, Ethernet, OS and CPU issues.
• Educate customers on operation and costs of services and handle equipment safely.
• Coordinate with scheduling and supervision on job status and rescheduling.
• Perform on-call rotations as assigned by supervisor.

Skills

Customer service

Teamwork

Safety consciousness

Education

High school diploma or GED

Job description

Thomasville Utilities is seeking a field technician to install and maintain CNS data services for residential and commercial customers. You will perform cable drops, high-speed Internet provisioning, and basic troubleshooting on customer equipment.

The role requires a valid driver's license, a high school diploma or GED, and the ability to work at heights. Occasional on-call shifts and outdoor work are part of the job, with a strong emphasis on safety and customer service.