Field Broadband Installer & Support Tech

SONS' INDIA SOFTWARE PVT. LTD.; Moultrie (GA); On-site; USD 21,000 - 34,000; Full time

Job summary

Thomasville Utilities seeks a field technician to install and maintain residential and commercial CNS data services. The role covers cable drops, wiring, and provisioning of high-speed Internet and VoIP services, with on-site troubleshooting and customer education.

Qualified candidates will have a high school diploma or GED and complete the NCTI Installer course. Must be capable of working outdoors in varying conditions and lifting up to 90 pounds with safe work practices.

Qualifications

• High school diploma or GED required.
• NCTI Installer course mandatory.

Responsibilities

• Install and commission new cable from system feeder tap to customer equipment interface, including aerial/underground drops and inside wiring.
• Install and provision high-speed Internet via DOCSIS, including data networking.
• Install VoIP telephony services interfaced to structured wiring.
• Provide Level I voice/data support and troubleshoot cable/telephony modems and networks.
• Troubleshoot ingress and SNR issues and perform safety-conscious field work.

Skills

Customer service

Physical stamina

Climbing/working at heights

Lifting 90 lbs

Safety consciousness

Education

High school diploma or GED

NCTI Installer course

Job description

Thomasville Utilities seeks a field technician to install and maintain residential and commercial CNS data services. The role covers cable drops, wiring, and provisioning of high-speed Internet and VoIP services, with on-site troubleshooting and customer education.

Qualified candidates will have a high school diploma or GED and complete the NCTI Installer course. Must be capable of working outdoors in varying conditions and lifting up to 90 pounds with safe work practices.