High-Rise Community Manager & Operations Lead

FirstService Residential; Jersey City (NJ); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

401k with company match

Medical plans

Paid holidays

Job summary

FirstService Residential in Jersey City, NJ is seeking a Community Manager to lead operations and align the Board's mission with day-to-day community management. You will drive strategic planning, oversee staff, manage budgets, and ensure compliance across governing documents and procedures.

The role requires strong leadership, relationship-building with boards and stakeholders, and a focus on service quality and fiscal accountability. A competitive compensation package is offered.

Qualifications

• Bachelor's degree in business or related field from an accredited college or university, and three years’ experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or they are preferable to not required by the state.
• A minimum of seven years of successful community management experience or equivalent professional experience in a related field, with at least 4 of those years responsible for a staff with a variety of expertise, background and job assignments.
• Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred.
• Understanding of physical building management, Condominium law, financial planning and law affecting property management.
• Valid Driver’s License and State Mandated Vehicle Insurance
• Commitment to obtain CPM, PCAM, ARM or AMS designations or equivalent.

Responsibilities

• Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives. Lead annual goal setting.
• Review organization structure, job descriptions, and functions. Make recommendations to the Board as to any potential changes.
• Partner with public, private and volunteer organizations to provide community services when necessary.
• Support the activities of the various Board sub-committees.
• Knowledge of all Community Governing documents. Provide recommendations on revisions.
• Continual process of seamless connection between the Board of Directors and committees.
• Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.
• Create, or cause to be created, and implement the annual working budget, subject to approval by the Board of Directors.
• Monitor and report on the monthly financial position of the association.
• Review corporation policies on an ongoing basis to ensure compliance with civil code, declaration and other requirements of governing institutions.

Skills

Leadership

Board liaison

Budget planning

Staff supervision

Strategic planning

Education

Bachelor's degree in business or related field

Job description

FirstService Residential in Jersey City, NJ is seeking a Community Manager to lead operations and align the Board's mission with day-to-day community management. You will drive strategic planning, oversee staff, manage budgets, and ensure compliance across governing documents and procedures.

The role requires strong leadership, relationship-building with boards and stakeholders, and a focus on service quality and fiscal accountability. A competitive compensation package is offered.