High Jewelry Client Concierge & Events Coordinator

US04 Richemont North America, Inc.; Village of Pelham (NY); On-site; USD 41,000 - 47,000; Full time

Job summary

Richemont North America, Inc. is seeking a High Jewelry Client Coordinator to support U.S.

and Canada retail teams with VIP client research, jewelry and watch projects, sponsorships, gifting, and event initiatives, as well as general administrative tasks. You will maintain Salesforce records, coordinate regional and multi-market activities, assist with client development files and the HJ book, and help plan local and international events and VIP tours.

Qualifications

• Bachelor’s degree and 1–3 years of related experience.
• Previous experience in jewelry industry preferred.
• Excellent computer skills, especially PowerPoint & Excel.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication; problem-solving and analytical abilities.
• Ability to multi-task, work independently and in a team.
• Willingness to travel; languages like Spanish/French are a plus.

Responsibilities

• Support boutique network with daily Retail needs and client research.
• Maintain Salesforce data, reassign accounts and verify relationships.
• Assist with HE Client Development file and monthly HE sales reviews.
• Support bespoke sponsorships and track results with HQ.
• Coordinate local and international VIP tours and appointments.
• Assist with High-End holiday gifting and ensure PII compliance.
• Manage HJ Client Book projects and archives.
• Support on-site events and regional client data gathering.
• Assist with watch strategy including NSO nominations and multi-market validation.

Skills

PowerPoint

Excel

Attention to detail

Organizational skills

Communication skills

Problem-solving

Multitasking

Teamwork

Education

Bachelor’s Degree

Tools

Salesforce

Job description

Richemont North America, Inc. is seeking a High Jewelry Client Coordinator to support U.S.

and Canada retail teams with VIP client research, jewelry and watch projects, sponsorships, gifting, and event initiatives, as well as general administrative tasks. You will maintain Salesforce records, coordinate regional and multi-market activities, assist with client development files and the HJ book, and help plan local and international events and VIP tours.