High-Impact Call Center Agent - Appointment Setter

Renewal by Andersen Corporation; Meridian (ID); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K

PTO / Paid time off

8 Paid Holidays + Flex Holiday

Employee discounts on products

Job summary

Renewal by Andersen is hiring a Call Center Agent in Meridian, Idaho. You will make high-volume outbound and inbound calls, and digital outreach to schedule in-home consultations.

This fast-paced, performance-driven role requires strong communication, resilience, and a customer-first mindset. You will build rapport, uncover homeowner needs, and present the value of an in-home consultation while maintaining detailed records and meeting scheduling requirements.

Qualifications

• Excellent verbal and written communication skills.
• Ability to build rapport and actively listen to understand homeowner needs.
• Confidence handling objections and communicating value.
• Strong organization, time management, and attention to detail.

Responsibilities

• Connect with homeowners through high volume outbound calls, inbound calls, and digital communication.
• Build rapport, uncover homeowner needs, and use consultative selling techniques to schedule quality appointments.
• Overcome objections with empathy, professionalism, and confidence.
• Accurately document homeowner information, project needs, appointment details, and notes.
• Collaborate with teammates and leaders to achieve daily goals and contribute to a positive, team oriented environment.
• Stay current on products, promotions, policies, and homeowner qualification standards.

Skills

Verbal communication

Written communication

Active listening

Objection handling

Time management

Team collaboration

Job description

Renewal by Andersen is hiring a Call Center Agent in Meridian, Idaho. You will make high-volume outbound and inbound calls, and digital outreach to schedule in-home consultations.

This fast-paced, performance-driven role requires strong communication, resilience, and a customer-first mindset. You will build rapport, uncover homeowner needs, and present the value of an in-home consultation while maintaining detailed records and meeting scheduling requirements.