High-Impact 24/7 Airport Operations Dispatcher

Atlanta Airlines Terminal Company; Atlanta (GA); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Excellent benefits

Competitive compensation

Job summary

The Atlanta Airlines Terminal Company in Atlanta, GA is seeking a Command Center Coordinator to serve as the central communications and dispatch authority for airport terminal operations, including 24/7 incident management and coordination with leadership, Fire Rescue, Police, airlines, and contractors.

You will receive, evaluate, and prioritize incidents, dispatch resources, monitor life-safety systems, and maintain detailed reports to support operational continuity and safety.

Qualifications

• Minimum three years of related experience in emergency communications, public safety dispatch, aviation operations, transportation operations, military command center operations, emergency management, or similar high-volume dispatch environment.
• Experience working in a 24/7 operational environment preferred.
• Experience managing multiple communication channels simultaneously preferred.
• Must be able to pass and maintain ATL badge with customs seal (10-year background search).
• A valid driver’s license is required.
• Able to work a flexible schedule (nights, weekends, and holidays).
• Ability to walk throughout the airport and lift up to 50 pounds as required.

Responsibilities

• Receive, assess, prioritize, and coordinate responses for incidents.
• Dispatch personnel and resources based on incident type, severity, and operational impact.
• Serve as the primary communication area during system failures, alarms, injuries, weather events, and other critical incidents.
• Monitor active incidents through resolution and maintain situational awareness.
• Coordinate communications with Airport Leadership, Fire Rescue, Airport Police, contractors, airlines, and other stakeholders.
• Maintain incident command support through detailed event tracking and status reporting.
• Manage high-volume telephone, radio, and electronic communications.
• Dispatch maintenance, custodial, transportation, 911, and support resources.
• Monitor response times and ensure timely completion of operational requests.
• Support airport continuity during irregular operations and large-scale events.
• Cross train with other internal AATC departments.
• Familiarization with airport facilities and processes will be required job training.

Skills

Emergency communications

Public safety dispatch

Aviation operations

24/7 operations

Incident prioritization

Tools

Computer-aided dispatch

Job description

The Atlanta Airlines Terminal Company in Atlanta, GA is seeking a Command Center Coordinator to serve as the central communications and dispatch authority for airport terminal operations, including 24/7 incident management and coordination with leadership, Fire Rescue, Police, airlines, and contractors.

You will receive, evaluate, and prioritize incidents, dispatch resources, monitor life-safety systems, and maintain detailed reports to support operational continuity and safety.