High-Energy Food Expeditor & Support Specialist

Level99; Natick (MA); On-site; USD 22,041 - 30,307; Full time

Job summary

Level99 in Natick, MA is seeking a Support/Expeditor to join our high-energy team. You will review all guest orders for dine-in, takeout, and delivery, expediting to keep tickets on time and maintaining quality in presentation and flavor.

You will coordinate with Front of House and Back of House, pack takeout orders, stock containers, and assist food runners to deliver meals promptly. Weekend availability is required and bilingual English/Spanish is a plus.

Qualifications

• Must be 18 or older.
• Weekend availability is a MUST.
• Organized, thorough, and precise.
• Has stamina and loves a high-energy environment.
• Communicates well, preferably in both English and Spanish.
• Analytical and systematic in their thinking.
• Maintains composure under pressure.
• Passion for hospitality.
• Understanding of ticket times and kitchen metrics.
• Previous BOH management or line experience.
• FOH management experience a plus.

Responsibilities

• Review and understand all guest orders, including in-restaurant dining, takeout and delivery.
• Distinguish between our guest-facing counter pickup window and Taproom orders, expediting accordingly.
• Receive, check and pack all guest takeout orders.
• Keep a close eye on quality, consistency, and ticket times.
• Communicate effectively to both front of house and back of house teams.
• Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels.
• Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation.
• Replenish sauces, ramekins, and specific containers designated to specific service areas.
• Direct and assist food runners in delivering food.

Skills

Weekend availability

Organized

Attention to detail

Stamina

Bilingual English/Spanish

Analytical thinking

Composure under pressure

Hospitality mindset

Kitchen metrics knowledge

BOH/FOH experience

Job description

Level99 in Natick, MA is seeking a Support/Expeditor to join our high-energy team. You will review all guest orders for dine-in, takeout, and delivery, expediting to keep tickets on time and maintaining quality in presentation and flavor.

You will coordinate with Front of House and Back of House, pack takeout orders, stock containers, and assist food runners to deliver meals promptly. Weekend availability is required and bilingual English/Spanish is a plus.