Expeditor & Support — Fast-Paced Hospitality

Level99; Providence (RI); On-site; USD 21,000 - 28,000; Full time

Job summary

Level99 in Providence is hiring a Support/Expeditor to coordinate orders for dine-in, takeout, and delivery. You will work closely with both the back of house and front of house teams using the TOAST KDS expo screen to ensure orders are complete, correct, and up to Level99 standards.

The role emphasizes organization, fast pace, and high energy, with a focus on ticket times, quality, and teamwork across multiple service areas. Weekend availability and bilingual communication are valued assets.

Qualifications

• Weekend availability is a MUST.
• Organized, thorough, and precise.
• Loves a high-energy environment and maintains composure.
• Bilingual in English and Spanish preferred.
• Analytical and systematic thinking for fast-paced service.
• BOH/FOH management experience is a plus.

Responsibilities

• Review and understand all guest orders for dine-in, takeout and delivery.
• Distinguish between counter pickup and Taproom orders and expedite accordingly.
• Receive, check and pack all guest takeout orders.
• Keep a close eye on quality, consistency, and ticket times.
• Communicate effectively to both front of house and back of house teams.
• Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels.
• Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation.
• Replenish sauces, ramekins, and specific containers designated to specific service areas.
• Direct and assist food runners in delivering food.
• Other tasks, as assigned

Skills

Weekend availability

Organized and precise

Stamina for high-energy environment

Bilingual English/Spanish

Analytical thinker

Ability to manage multiple tasks

Maintains composure under pressure

Hospitality passion

BOH/FOH management experience

18+ years old

Job description

Level99 in Providence is hiring a Support/Expeditor to coordinate orders for dine-in, takeout, and delivery. You will work closely with both the back of house and front of house teams using the TOAST KDS expo screen to ensure orders are complete, correct, and up to Level99 standards.

The role emphasizes organization, fast pace, and high energy, with a focus on ticket times, quality, and teamwork across multiple service areas. Weekend availability and bilingual communication are valued assets.