High-Energy Collections Resolution Specialist

Relentless Recovery Inc.; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Relentless Recovery Inc. is looking for a Resolution Specialist to handle asset searches, skip tracing, and customer negotiations. Ideal candidates will have 3-5 years in high volume collections and a strong focus on customer service.

The role demands excellent communication skills and the ability to multitask efficiently. The work environment is dynamic, aiming at achieving daily and monthly recovery goals.

Education is flexible, with an Associate’s or Bachelor’s degree preferred, along with a commitment to growth in the recovery industry.

Qualifications

• 3-5 years High Volume Collections experience required.
• Strong attention to detail and goal-oriented.
• Excellent written and verbal communication abilities.

Responsibilities

• Perform asset searches and skip tracing.
• Initiate effective outbound calls for recovery or payment.
• Maintain records and develop professional relationships.

Skills

Skip Trace

Negotiation skills

Customer service

Problem solving

Multitasking

Microsoft Office

Education

Associate’s or Bachelor’s degree

Tools

Various collection platforms and software

Job description

Relentless Recovery Inc. is looking for a Resolution Specialist to handle asset searches, skip tracing, and customer negotiations. Ideal candidates will have 3-5 years in high volume collections and a strong focus on customer service.

The role demands excellent communication skills and the ability to multitask efficiently. The work environment is dynamic, aiming at achieving daily and monthly recovery goals.

Education is flexible, with an Associate’s or Bachelor’s degree preferred, along with a commitment to growth in the recovery industry.