High-Earning Client Care & Lead Gen Specialist

Nucar Southern New England; Wickford Junction (RI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Commission and bonuses

Medical, dental, vision, life, and diѕ

Disability insurance

Career advancement opportunities

Paid vacation

401(k) with company contribution

Employee Assistance Program

Drug-free workplace

Anniversary bonus

Job summary

Nucar of North Kingstown, RI is seeking an Automotive Client Care Representative (Business Development Representative) to handle inbound and outbound client communications, qualify leads, and set appointments. You will work closely with sales and service teams to maximize dealership profitability and customer satisfaction.

Responsibilities include lead generation, appointment scheduling, exceptional customer service, CRM updates, and collaboration across departments to ensure smooth handoffs and

Qualifications

• High school diploma or equivalent required; some college education preferred.
• Experience in automotive industry or similar customer-facing role is an advantage.
• Prior experience in sales, marketing, or customer service roles is highly preferred.

Responsibilities

• Handle inbound and outbound calls, emails, and text inquiries related to vehicle sales and services.
• Qualify leads by gathering relevant customer information and determining their needs.
• Generate new business opportunities by following up on web inquiries, social media interactions, and previous customer interactions.

Skills

Communication skills

Customer-focused

Organization

Technological proficiency

Selling skills

Attention to detail

Team player

Education

High school diploma or equivalent

Some college education

Tools

CRM software

Job description

Nucar of North Kingstown, RI is seeking an Automotive Client Care Representative (Business Development Representative) to handle inbound and outbound client communications, qualify leads, and set appointments. You will work closely with sales and service teams to maximize dealership profitability and customer satisfaction.

Responsibilities include lead generation, appointment scheduling, exceptional customer service, CRM updates, and collaboration across departments to ensure smooth handoffs and