High-Earning Automotive Service Advisor (Incentive Pay)

Napleton Nissan; Arlington Heights (IL); Presencial; USD 65.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentive-based pay

Medical, Dental, Vision Insurance

401K

Paid Vacation and Sick Time

Discounts on products, services, and—-

Ongoing training

Family Owned and Operated

Descripción de la vacante

Napleton's Arlington Heights Chrysler Dodge Jeep Ram, part of the Ed Napleton Automotive Group, is seeking a Service Advisor to act as a liaison between customers and technicians, providing repair recommendations and keeping clients informed.

Responsibilities include writing repair orders with transparent estimates, meeting maintenance needs, and collaborating with technicians. We offer incentive-based pay, medical/dental/vision, 401(k), paid time off, and ongoing training.

Formación

• Exceptional Customer Service Skills
• Tech Savvy- able to learn and utilize technology
• Previous Automotive Service Advisor Experience is a plus but not required
• Willingness to undergo a background check and drug screen in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy

Responsabilidades

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology
• Other duties as assigned

Descripción del empleo

Napleton's Arlington Heights Chrysler Dodge Jeep Ram, part of the Ed Napleton Automotive Group, is seeking a Service Advisor to act as a liaison between customers and technicians, providing repair recommendations and keeping clients informed.

Responsibilities include writing repair orders with transparent estimates, meeting maintenance needs, and collaborating with technicians. We offer incentive-based pay, medical/dental/vision, 401(k), paid time off, and ongoing training.