Automotive Service Advisor: Earn Up to $150k + Incentives

Ed Napleton Auto Group; Indianapolis (IN); Sur place; USD 65 000 - 150 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Sick Time

Paid Training

Discounts on vehicles

Résumé du poste

The Ed Napleton Automotive Group in Carmel, IN is seeking a Service Advisor to liaise with customers and technicians, presenting vehicle repair recommendations and keeping customers informed through the process. This on-site role emphasizes exceptional service and clear communication.

You will participate in a busy service lane, with incentives that drive pay and opportunities for growth within a large national group.

Qualifications

• Exceptional customer service skills.
• Willingness to learn fixed operations technology.
• Previous automotive service advisor experience is a plus but not required.

Responsabilités

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with technicians and parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations technology.

Connaissances

Exceptional Customer Service Skills

Tech Savvy

Description du poste

The Ed Napleton Automotive Group in Carmel, IN is seeking a Service Advisor to liaise with customers and technicians, presenting vehicle repair recommendations and keeping customers informed through the process. This on-site role emphasizes exceptional service and clear communication.

You will participate in a busy service lane, with incentives that drive pay and opportunities for growth within a large national group.