Elite Automotive Service Advisor | High Pay & Training

Napleton Off Lease; Arlington Heights (IL); On-site; USD 65,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid vacation and sick time

Discounts on products, services and (S

Extensive training

Job summary

Ed Napleton Automotive Group seeks a Service Advisor at Napleton's Arlington Heights Chrysler Dodge Jeep Ram to liaise between customers and technicians. You will present repair recommendations, document costs and times, and keep customers informed while ensuring quality service.

This role emphasizes exceptional customer service, technical aptitude, and teamwork with service staff. The dealership offers comprehensive benefits and opportunities for growth.

Qualifications

• Exceptional customer service skills required.
• Tech-savvy and able to learn and utilize technology.
• Experience as an automotive service advisor is a plus but not required.

Responsibilities

• Meet and address all vehicle maintenance needs with customers.
• Write repair orders with full transparency of cost and time estimates.
• Provide exceptional and timely communication, keeping customers updated throughout the process.
• Communicate with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize Fixed Operations technology.
• Other duties as assigned.

Skills

Exceptional Customer Service

Tech Savvy

Automotive Service Advisor Experience

Job description

Ed Napleton Automotive Group seeks a Service Advisor at Napleton's Arlington Heights Chrysler Dodge Jeep Ram to liaise between customers and technicians. You will present repair recommendations, document costs and times, and keep customers informed while ensuring quality service.

This role emphasizes exceptional customer service, technical aptitude, and teamwork with service staff. The dealership offers comprehensive benefits and opportunities for growth.