Automotive Service Advisor - High-Earning, Fast-Paced Role

Lia Auto Group; Hartford (CT); On-site; USD 60,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Match

Training

Paid Time Off

Weekly pay

Life Insurance

Discounts

Vehicle purchase

Uniforms

Job summary

Lia Hyundai Hartford is seeking an experienced Service Advisor to join our team. The role focuses on guiding customers through service experiences, communicating repair information, and coordinating with technicians.

Compensation ranges from $60,000 to $125,000+ annually based on knowledge and production, with a sign-on bonus up to $2,500 based on experience and certifications. We offer medical, dental and vision, 401K with employer match, paid time off, and ongoing training.

Qualifications

• Must have excellent customer service skills.
• Basic computer skills.
• Positive, friendly attitude with a customer service mentality.
• Excellent oral and written communication skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt, courteous service.
• Communicate repair information and recommendations from technicians to customers.
• Provide concierge support for owner inquiries, in person or by phone.
• Ensure daily technicians' time is sold to service customers.
• Distribute work among technicians efficiently.

Skills

Customer service

Computer skills

Positive attitude

Communication skills

Fast-paced environment

Education

High school diploma

Job description

Lia Hyundai Hartford is seeking an experienced Service Advisor to join our team. The role focuses on guiding customers through service experiences, communicating repair information, and coordinating with technicians.

Compensation ranges from $60,000 to $125,000+ annually based on knowledge and production, with a sign-on bonus up to $2,500 based on experience and certifications. We offer medical, dental and vision, 401K with employer match, paid time off, and ongoing training.