Automotive Service Advisor | High Earning Potential

Napleton Nissan; Lake Park (FL); Hybrid; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Sick Time

Employee Discounts

Training Provided

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor for North Palm Hyundai to act as the liaison between customers and technicians. You will present repair recommendations and keep customers informed throughout the service process.

Ideal candidates bring exceptional customer service, tech-savviness, and a willingness to undergo background checks. Automotive service experience is a plus but not required; training is provided.

Qualifications

• Experience in customer service is essential.
• Tech-savvy and able to learn dealership software.
• Automotive service advisor experience is a plus but not required.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication—keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology
• Other duties as assigned by management

Skills

Customer Service

Tech Savvy

Automotive Service Experience

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor for North Palm Hyundai to act as the liaison between customers and technicians. You will present repair recommendations and keep customers informed throughout the service process.

Ideal candidates bring exceptional customer service, tech-savviness, and a willingness to undergo background checks. Automotive service experience is a plus but not required; training is provided.