Auto Service Advisor: High Earnings & Growth

Genesis of Aurora; Aurora (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Vacation

Paid Training

Employee Discounts

Growth Opportunities

Family-Owned Business

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor at Napleton's Valley Hyundai. You will serve as the liaison between customers and technicians, presenting repair recommendations and ensuring transparent cost and time estimates.

This role offers a strong earning potential with incentive-based pay, plus benefits such as insurance, paid time off, and ongoing training. Join a large, family-owned dealer group with extensive growth opportunities.

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn and utilize technology.
• Previous automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check per local laws/regulations.
• 18+ years of age to comply with driving policy.

Responsibilities

• Work with customers to ensure maintenance needs are met.
• Write repair orders with transparent cost and time estimates.
• Provide timely communication and keep customers updated.
• Coordinate with technicians and parts to ensure timely completion.
• Maintain a positive attitude with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer service

Tech-savvy

Communication

Teamwork

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor at Napleton's Valley Hyundai. You will serve as the liaison between customers and technicians, presenting repair recommendations and ensuring transparent cost and time estimates.

This role offers a strong earning potential with incentive-based pay, plus benefits such as insurance, paid time off, and ongoing training. Join a large, family-owned dealer group with extensive growth opportunities.