HFC Networks Supervisor: Lead Broadband Techs

Kinsley Power Systems; Mason City (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

Mediacom Communications is seeking a Supervisor for HFC Networks to oversee Broadband Specialist IV, V, and Headend technicians, ensuring projects are executed efficiently and plant deficiencies are corrected.

The role requires strong leadership, project management, and thorough HFC knowledge, with flexibility for evenings, weekends, and holidays. Join a growing team serving 22 states with comprehensive benefits.

Qualifications

• High school diploma or GED required. Associates degree preferred.
• 5 Years’ experience in the field with at least 2 of those years as a System Technician/Broadband Specialist IV.
• Preferred – 7 years’ experience.
• Strong project management & communication skills.
• Organizational skills.
• Must possess a strong desire to improve the network.
• Thorough HFC plant knowledge.
• Ability to work flexible work hours, including evenings, weekends and holidays as required.

Responsibilities

• Ensure the system techs are productive in their daily activities.
• Ensure the system techs are repairing the HFC plant correctly.
• Review daily reports to find area problems.
• Resolves trouble call escalations.
• Ensure the work force is working in a safe & positive manner.
• Complete reports as needed.
• Hire, train, evaluate and supervise technical staff and oversight of work schedules of technical staff
• All other duties as assigned or required.

Skills

Project management

Communication

Organizational skills

HFC knowledge

Flexible hours

Team supervision

Leadership

Education

High school diploma or GED

Associates degree preferred

Job description

Mediacom Communications is seeking a Supervisor for HFC Networks to oversee Broadband Specialist IV, V, and Headend technicians, ensuring projects are executed efficiently and plant deficiencies are corrected.

The role requires strong leadership, project management, and thorough HFC knowledge, with flexibility for evenings, weekends, and holidays. Join a growing team serving 22 states with comprehensive benefits.