Hereditary Cancer Testing Navigator & Phlebotomy

Halo Centers Llc; Westminster (CO); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Stock options

Medical, dental, vision

401(k) plan

Paid time off

FSA/HSA

Job summary

HALO Precision Diagnostics in Westminster, CO, is hiring a Patient Navigator (Patient Support & Phlebotomy) to guide patients through hereditary cancer genetic testing, educate on procedures, and coordinate care with a multidisciplinary team.

The role includes venipuncture, specimen handling, EMR documentation, and ensuring a compassionate patient experience. Competitive compensation and stock options are offered, with a full benefits package.

Qualifications

• Nationally certified phlebotomist with strong venipuncture skills.
• Minimum 2 years of clinical experience (front or back office).
• Current BLS certification.
• Experience with insurance verification and prior authorizations.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Guide patients through the hereditary cancer genetic testing process from start to finish.
• Provide clear, compassionate education on testing procedures and next steps.
• Serve as the primary patient contact to ensure a supportive and informed experience.
• Conduct structured patient consultations to ensure clarity, accuracy, and consistency.
• Build strong relationships with partner site staff, providers, and clinical teams.
• Act as a trusted extension of partner clinics and support daily workflow integration.
• Own patient cases, scheduling, follow-ups, and workflow coordination.
• Proactively identify and resolve barriers to patient testing or completion.
• Ensure timely callbacks and consistent communication with patients and partners.
• Perform venipuncture and collect blood specimens for genetic testing.
• Ensure proper patient identification, labeling, handling, and transport of specimens.
• Follow all clinical protocols, safety standards, and compliance requirements.
• Maintain accurate documentation in EMR/EHR systems.
• Knowlege & ComplianceBuild expertise in genetic testing workflows, insurance processes, and patient eligibility.
• Support insurance verification and authorization processes as needed.
• Ensure HIPAA compliance and accurate data entry.
• Confidently answer patient questions regarding testing and next steps.
• Create a welcoming, professional, and supportive environment for patients.
• Respond to patient concerns with empathy and clarity.
• Identify and help resolve barriers such as scheduling, insurance, or workflow issues.
• Support creative solutions to improve patient completion and outcomes.

Skills

Venipuncture

Patient education

Care coordination

Insurance verification

EMR/EHR

Education

Nationally certified phlebotomist

CMA or RMA certification

Tools

EMR/EHR systems

Job description

HALO Precision Diagnostics in Westminster, CO, is hiring a Patient Navigator (Patient Support & Phlebotomy) to guide patients through hereditary cancer genetic testing, educate on procedures, and coordinate care with a multidisciplinary team.

The role includes venipuncture, specimen handling, EMR documentation, and ensuring a compassionate patient experience. Competitive compensation and stock options are offered, with a full benefits package.