Hematology Oncology Scheduling Specialist (Epic)

Henry-Ford-Health-2; Jackson (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Henry Ford Health in Jackson, MI is seeking a Scheduling Coordinator to coordinate surgeries, labs, and diagnostic appointments, supporting physicians, clinical staff, and patients to ensure a seamless care experience.

The role requires a high school diploma, experience in a healthcare setting, strong organizational and communication skills, and a focus on patient education. EPIC experience and CPT/ICD10 knowledge are preferred.

Qualifications

• Graduation from high school or equivalent.
• Experience in a clinical or healthcare setting.
• Ability to maintain high customer service standards and follow organizational protocols.
• Strong teamwork skills with managers, physicians, and clinical staff.
• Proven ability to anticipate issues and suggest improvements.
• Highly organized with attention to detail.
• Effective written and verbal communication skills.
• Solid understanding of medical terminology.

Responsibilities

• Coordinate and schedule surgeries, post‑op appointments, and surgical clearances.
• Arrange pre‑admission testing, procedures, and diagnostic testing.
• Manage referrals and obtain insurance authorizations.
• Provide patient education to ensure informed and prepared care.

Skills

Organization

Customer Service

Teamwork

Communication

Medical Terminology

Attention to Detail

Education

High school diploma or equivalent

Job description

Henry Ford Health in Jackson, MI is seeking a Scheduling Coordinator to coordinate surgeries, labs, and diagnostic appointments, supporting physicians, clinical staff, and patients to ensure a seamless care experience.

The role requires a high school diploma, experience in a healthcare setting, strong organizational and communication skills, and a focus on patient education. EPIC experience and CPT/ICD10 knowledge are preferred.