HelpDesk Intern - Windows Imaging & Onsite IT Support

CPM, Inc.; Menomonee Falls (WI); On-site; USD 28,000 - 34,000; Part time

Job summary

CPM, Inc. is seeking a HelpDesk Intern to be the first point of contact for assisting team members with technical questions and troubleshooting. You will work onsite at our Home Office in Menomonee Falls, WI, collaborating with the service desk to resolve issues and support hardware upgrades.

Candidates must be able to work a minimum of 30 hours per week during the Fall 2026 semester. The role offers an hourly pay range of $20.00–$25.00 and opportunities to gain hands-on experience in Windows

Qualifications

• Currently enrolled in, or completed degree program in computer science, network administration, or other computer-related field.
• Prior IT-related work experience (helpdesk, technical support, or similar) strongly preferred.
• Understanding of Windows and Mobile operating systems

Responsibilities

• Respond to first-level Helpdesk requests and provide technical support and problem resolution.
• Communicate and coordinate with end-users through the ticket management system.
• Setup, configure and test Windows image on laptops and desktops.
• Configure peripheral equipment network at new workstations.
• Support IT-Team and organizational projects.

Skills

CS/IT degree

IT helpdesk experience

Windows and mobile OS

Education

Degree in computer science or IT-related field

Job description

CPM, Inc. is seeking a HelpDesk Intern to be the first point of contact for assisting team members with technical questions and troubleshooting. You will work onsite at our Home Office in Menomonee Falls, WI, collaborating with the service desk to resolve issues and support hardware upgrades.

Candidates must be able to work a minimum of 30 hours per week during the Fall 2026 semester. The role offers an hourly pay range of $20.00–$25.00 and opportunities to gain hands-on experience in Windows