Help Desk Technician: AD, Automation & Dashboards

Real Estate Plus LLC; Charleston (WV); On-site; USD 69,000 - 102,000; Full time

Benefits offered by this job

Mentorship

Flexible hours

Benefits package

Job summary

Real Estate Plus LLC in Charleston, WV is seeking a Help Desk Technician with Active Directory expertise to join our growing technology team. The role offers a salary range of $69,000 to $102,000 annually and emphasizes ownership, mentorship, and flexible hours as the company continues to invest in its people.

This on-site position requires strong communication and problem-solving skills, with a culture that values experimentation and safe failure. Location is Charleston, West Virginia.

Qualifications

• 4+ years of Cultural Awareness reps, not just exposure.
• Excellent written and verbal communication skills.
• A communicator who writes the meeting recap nobody asked for but everyone reads.
• Strong rapport-building skills and a genuinely positive presence.

Responsibilities

• Harden Real Estate Plus LLC's Cultural Awareness auth so the WV audit comes back clean.
• Stress-test Endpoint Management systems until they bend, then harden where they cracked.
• Pull Endpoint Management telemetry into dashboards Real Estate Plus LLC leaders actually open.
• Write clean, well-tested code that scales with Real Estate Plus LLC's growing user base.
• Decode the undocumented Active Directory service nobody at Real Estate Plus LLC remembers writing.

Skills

Cultural Awareness

Written communication

Verbal communication

Rapport-building

Tools

Active Directory

Endpoint Management

Job description

Real Estate Plus LLC in Charleston, WV is seeking a Help Desk Technician with Active Directory expertise to join our growing technology team. The role offers a salary range of $69,000 to $102,000 annually and emphasizes ownership, mentorship, and flexible hours as the company continues to invest in its people.

This on-site position requires strong communication and problem-solving skills, with a culture that values experimentation and safe failure. Location is Charleston, West Virginia.