Help Desk Technician

Real Estate Plus LLC; Charleston (WV); On-site; USD 69,000 - 102,000; Full time

Benefits offered by this job

Mentorship

Flexible hours

Benefits package

Job summary

Real Estate Plus LLC in Charleston, WV is seeking a Help Desk Technician with Active Directory expertise to join our growing technology team. The role offers a salary range of $69,000 to $102,000 annually and emphasizes ownership, mentorship, and flexible hours as the company continues to invest in its people.

This on-site position requires strong communication and problem-solving skills, with a culture that values experimentation and safe failure. Location is Charleston, West Virginia.

Qualifications

• 4+ years of Cultural Awareness reps, not just exposure.
• Excellent written and verbal communication skills.
• A communicator who writes the meeting recap nobody asked for but everyone reads.
• Strong rapport-building skills and a genuinely positive presence.

Responsibilities

• Harden Real Estate Plus LLC's Cultural Awareness auth so the WV audit comes back clean.
• Stress-test Endpoint Management systems until they bend, then harden where they cracked.
• Pull Endpoint Management telemetry into dashboards Real Estate Plus LLC leaders actually open.
• Write clean, well-tested code that scales with Real Estate Plus LLC's growing user base.
• Decode the undocumented Active Directory service nobody at Real Estate Plus LLC remembers writing.

Skills

Cultural Awareness

Written communication

Verbal communication

Rapport-building

Tools

Active Directory

Endpoint Management

Job description

Picture a Help Desk Technician role where Active Directory expertise is the floor, not the ceiling, and Real Estate Plus LLC in Charleston, WV is building exactly that. This is where 4 years becomes $69,000 - $102,000, where temporary hours meet real technology ownership, and where Real Estate Plus LLC bets on you.

Key Responsibilities

• Harden Real Estate Plus LLC's Cultural Awareness auth so the WV audit comes back clean
• Stress-test Endpoint Management systems until they bend, then harden where they cracked
• Pull Endpoint Management telemetry into dashboards Real Estate Plus LLC leaders actually open
• Write clean, well-tested code that scales with Real Estate Plus LLC's growing user base
• Decode the undocumented Active Directory service nobody at Real Estate Plus LLC remembers writing

What You'll Bring

• 4+ years of Cultural Awareness reps, not just Cultural Awareness exposure
• A communicator who writes the meeting recap nobody asked for but everyone reads
• Excellent written and verbal communication skills
• Strong rapport-building skills and a genuinely positive presence

Real Estate Plus LLC grew from a Charleston kitchen table into a deeply-curious technology company that Charleston, WV now genuinely depends on. We believe great RADIUS work comes from people who feel safe to experiment and occasionally fail.

Land here and your reward starts at $69,000 - $102,000, then climbs alongside the mentorship, flexible hours, and benefits we keep stacking on top.

This req is fresh on our board and getting attention from the hiring team today.