System Administrator - 305510

Delaware Nation Industries; The Prairies at Wright Field (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Premium benefits

401K matching

Disability insurance

Pet insurance

Education reimbursement

Parking & transit

Job summary

Delaware Nation Industries supports AFRL at Wright Patterson AFB, OH, delivering end-user IT support for Windows desktops, laptops, and tablets. The role covers application support, OS image installation, and general troubleshooting to ensure smooth operation.

Candidates should have 0-2+ years of IT experience, an active Secret clearance (or higher), and Security+ (8570) or equivalent. Benefits include comprehensive premiums, 401K matching, disability, pet insurance, and education reimbursement.

Qualifications

• 0-2+ years of relevant experience in IT support.
• Active Secret clearance (or higher) required.
• Active Security+ (or 8570 equivalent) desired.

Responsibilities

• Provides end-user support for Windows desktops, laptops, and tablets.
• Supports standard user applications and OS images.
• Installs and configures Windows OS images, applications, and system tools.
• Troubleshoots general IT system issues and deploys components to user locations.
• Utilizes ticketing systems to manage requests (Remedy, ServiceNow, etc.).

Skills

Windows support

Desktop support

Troubleshooting

Ticketing systems

Problem solving

IT deployment

Education

Active Secret clearance (or higher)

Active Security+ (8570 equivalent)

Tools

Remedy

ServiceNow

Job description

AFRL plans and executes USAF programs in the areas of basic research, exploratory development, and advanced development. Delaware Nation Industries is currently providing organizational support to the AFRL at Wright Patterson Air Force Base, OH. This support includes tasks to ensure an effective Information Management concept and structure that fosters timely deployment and optimal operation of Information Systems to support the research of the AFRL mission.

Responsibilities:

• Provides end-user support of Windows desktops, laptops, and tablets.
• Supports standard user applications.
• Learn to install and configure Windows OS images, applications, and system tools.
• Troubleshoots general IT system issues.
• Deploys IT components to user locations.
• General Windows desktop operating system support and troubleshooting.
• Strong problem-solving skills.
• Support ticketing/queue system use (Remedy, ServiceNow, etc.)

• 0-2+ years of relevant experience.
• Active Secret clearance (or higher).
• Active Security+ (or 8570 equivalent).

Benefits Include:

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
• Matching 401K
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans