Help Desk Technician

Parker Hannifin; Edison (NJ); Presencial; USD 122.000 - 186.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship

Benefits

Edison NJ flexibility

Descripción de la vacante

Parker Hannifin in Edison, NJ is seeking a Help Desk Technician to tackle hard subnetting problems and own parts of the IT stack. The role offers a base salary of $122,000–$186,000 with substantial upside through mentorship and local flexibility in Edison, NJ.

You will contribute to sprint planning, evaluate new tools, and build self-service ITIL solutions to reduce tickets. This position emphasizes collaboration and strong communication in a fast-moving environment.

Formación

• Collaborator who shares credit and accepts blame.
• Integrity to flag mistakes first.
• Experience translating ITIL Foundation complexity for a non-technical audience.
• Storytelling to turn data into decisions.
• Strong written and verbal communication under scrutiny.
• Problem solving skills proven in practice.
• 7+ years building trust the slow, unglamorous way.

Responsabilidades

• Architect fault-tolerant distributed systems using subnetting and problem solving.
• Contribute to sprint planning, estimation, and tech roadmap discussions.
• Evaluate and recommend new tools, frameworks, and Bash scripting libraries.
• Decide when to buy subnetting versus build it for Parker Hannifin's Edison, NJ stack.
• Enhance test automation frameworks to increase release confidence.
• Pair-program tricky ServiceNow edge cases with engineers in Edison, NJ.
• Hunt down latency spikes nobody at Parker Hannifin can explain.
• Build ITIL Foundation self-service tools so Edison teams stop filing tickets for everything.

Conocimientos

Problem solving

Communication

Storytelling

Written communication

Verbal communication

Collaboration

Accountability

Educación

ITIL Foundation

Descripción del empleo

Hard problems in Subnetting don't intimidate you; they're the reason you open your laptop, which makes you our kind of Help Desk Technician. The proposition holds together — $122,000 - $186,000, 7 years, a NJ base, and ownership the rest of the market rarely grants.

Key Responsibilities

• Architect fault-tolerant distributed systems leveraging Subnetting and Problem Solving
• Contribute to sprint planning, estimation, and technology roadmap discussions
• Evaluate and recommend new tools, frameworks, and Bash Scripting libraries
• Decide when to buy Subnetting versus build it for Parker Hannifin's Edison, NJ stack
• Enhance test automation frameworks to increase release confidence
• Pair-program tricky ServiceNow edge cases with engineers across Edison, NJ
• Hunt down the latency spikes nobody at Parker Hannifin can explain
• Build ITIL Foundation self-service tools so Edison teams stop filing tickets for everything

What You'll Bring

• A collaborator's reflex to share credit and absorb blame
• The integrity to flag your own mistakes first
• Experience translating ITIL Foundation complexity for a non-technical audience
• Storytelling instincts that turn data into a decision
• Sharp written and verbal communication, tested under scrutiny
• Fluency in Problem Solving earned the hard way, not just from a tutorial
• 7+ years building trust the slow, unglamorous way

Run from a single floor in Edison, NJ, Parker Hannifin is a relentlessly-kind reminder that technology breakthroughs still start small. We move fast on Bash Scripting but slow down whenever someone says they feel rushed past good judgment.

At Parker Hannifin, $122,000 - $186,000 is just the opener; the mentorship, benefits, and Edison, NJ flexibility are where the offer gets good.

Live right now in Edison, NJ, and reviewing newcomers daily.