Help Desk Technician

Stanley Black & Decker; Fort Lauderdale (FL); On-site; USD 82,000 - 124,000; Full time

Job summary

Stanley Black & Decker in Fort Lauderdale, FL seeks a Help Desk Technician with strong Bash scripting and Windows/Linux administration skills. You will own incidents end-to-end, build data-driven dashboards, and mentor teammates to improve support quality.

Youll join a fast-paced team that values ownership, technical curiosity, and scalable solutions, with a salary range of $82,000 to $124,000 and comprehensive benefits.

Qualifications

• Ownership that scales with the stakes.
• Proficiency in CompTIA Network+ and Linux Administration curiosity to keep growing.
• Proven aptitude for Bash Scripting, ideally near Fort Lauderdale, FL.
• Self-direction that thrives in a collaborative Slack environment.

Responsibilities

• Translate outages into fixes for Fort Lauderdale launch.
• Scale data pipelines processing millions of events with Printer Support.
• Mentor junior engineers and contribute to code-review culture.
• Sit with technology users in Fort Lauderdale to learn what the Windows Server tool needs.
• Build Bash Scripting dashboards to reduce requesting numbers from engineers.
• Keep Linux Administration CI fast to keep Fort Lauderdale engineers in flow.
• Push Microsoft 365 Administration changes behind flags for safe rollbacks.

Skills

Bash Scripting

Ownership mindset

Self-direction

Linux administration curiosity

CompTIA Network+

Tools

Windows Server tool

Linux Administration CI

Microsoft 365 Administration

Job description

Our next Help Desk Technician will spend less time in meetings and more time in Bash Scripting, which is how Stanley Black & Decker prefers to operate. What you're signing up for is $82,000 - $124,000, a full-time cadence, technology ownership, and a Stanley Black & Decker team that rewards nerve.

Key Responsibilities

• Translate the community-minded Attention to Detail outage into fixes that make the next Fort Lauderdale launch dull
• Scale data pipelines processing millions of events with Printer Support
• Mentor junior engineers and contribute to a strong code-review culture
• Sit with technology users in Fort Lauderdale to learn what the Windows Server tool really needs
• Build Bash Scripting dashboards so Stanley Black & Decker's technology team stops asking engineers for numbers
• Keep Stanley Black & Decker's Linux Administration CI under ten minutes so Fort Lauderdale, FL engineers stay in flow
• Push Microsoft 365 Administration changes safely behind flags so Fort Lauderdale, FL rollbacks take seconds

What You'll Bring

• An appetite for ownership that scales with the stakes
• Real CompTIA Network+ chops, plus the Linux Administration curiosity to keep growing
• Proven aptitude for Bash Scripting, ideally near Fort Lauderdale, FL
• Self-direction that survives a quiet Slack channel
• A Stanley Black & Decker mindset: scrappy today, scalable tomorrow

Stanley Black & Decker earns its keep by making technology predictable, a community-minded promise it has quietly kept across FL. The fastest way to earn standing at Stanley Black & Decker is to make a teammate's hard problem disappear.

Combine $82,000 - $124,000 with growth, generous benefits, and a mentor, and you have the reason people stay at Stanley Black & Decker for years.

Our team checks new Help Desk Technician applications every single business day.

The candidates who apply early at Stanley Black & Decker are the ones we remember, so be early.