Help Desk Technician

Egreenservices; Billings (MT); Remote; USD 50,000 - 75,000; Full time

Job summary

Egreenservices is seeking a Help Desk Technician in Billings, MT. The role emphasizes cloud migration work, Azure administration, and collaboration with cross-functional teams.

The position offers a remote arrangement and a compensation range of $50,000 to $75,000 annually, with growth and mentorship opportunities. The candidate will support migration projects, troubleshoot outages, and contribute to sprint planning while maintaining strong customer-focused service for Honda clients and internal

Qualifications

• Experience with cloud migrations and on-prem-to-cloud transitions.
• Ability to mentor colleagues without micromanaging.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Support migration of on-premise services to cloud-native architecture.
• Translate outages into fixes to improve reliability.
• Carry features from design to production in Billings, MT.
• Stress-test Azure Administration systems and harden weaknesses.
• Decide when to buy vs build for Billings, MT stack.
• Build responsive, accessible front-end interfaces with Office 365 Migration.
• Evaluate and recommend new tools and Linux libraries.
• Contribute to sprint planning and tech roadmap discussions.

Skills

Azure Administration

VPN Configuration

Cisco IOS

Mentorship

Tools

Azure

Office 365

Linux

Job description

Help us reimagine how millions of people interact with technology as our newest Help Desk Technician in Billings, MT. The deal favors the seasoned — 1 years earns $50,000 - $75,000, a remote arrangement, and a technology charter you'll actually own.

Key Responsibilities

• Support migration of on-premise services to cloud-native architecture
• Translate the playfully-serious Bash Scripting outage into fixes that make the next Billings launch dull
• Carry features from whiteboard sketch to Billings, MT production without dropping the baton
• Stress-test Azure Administration systems until they bend, then harden where they cracked
• Decide when to buy Help Desk Support versus build it for Honda's Billings, MT stack
• Build responsive, accessible front-end interfaces with Office 365 Migration
• Evaluate and recommend new tools, frameworks, and Linux Administration libraries
• Contribute to sprint planning, estimation, and technology roadmap discussions

What You'll Bring

• Comfort owning technology decisions in a MT market
• The patience to mentor without taking over the keyboard
• The kind of empathy that makes hard feedback land softly
• Cross-functional ease, from VPN Configuration engineers to Cisco IOS marketers
• The self-awareness to know which problems are yours to solve

Honda keeps technology systems running for clients who never think about them, which is the zero-bureaucracy Billings, MT point. We protect Fridays for learning, so spend them chasing Azure Administration or Teamwork, your call.

Pay is $50,000 - $75,000, growth is structured, mentorship is personal, and the flexible remote schedule is non-negotiable in your favor.

Reopened and refreshed, the search for a junior candidate runs hot today.