Help Desk Technician

Energy Innovation Corp; Thousand Oaks (CA); Remote; USD 103,000 - 164,000; Full time

Job summary

Energy Innovation Corp is seeking a Help Desk Technician in Thousand Oaks, CA with a remote work option. The role rewards seasoned professionals; candidates with 5 years of experience can expect a salary range of $103,000 to $164,000 per year.

You'll coordinate releases, wire disaster recovery APIs to Azure Admin consumers, and build self-service Azure tools to reduce tickets. Collaboration across on-site and remote teams is essential.

Qualifications

• Remote Desktop expertise in a fast-moving technology environment.
• Meticulous attention to detail across every deliverable.
• Clear communication that translates jargon into plain English.

Responsibilities

• Coordinate releases with stakeholders across Thousand Oaks, CA and remote teams.
• Wire Disaster Recovery APIs to Azure Administration consumers so data lands where Thousand Oaks teams expect it.
• Build Azure Administration self-service tools so Thousand Oaks teams stop filing tickets for everything.
• Cut Windows Server cold-start times so Consulting Plus functions wake before CA users notice.
• Tune Project Management caching so Consulting Plus survives the Thousand Oaks launch spike on the same hardware.
• Champion engineering excellence and continuous learning within Consulting Plus.
• Contribute to sprint planning, estimation, and technology roadmap discussions.
• Turn vague technology tickets into crisp, testable Azure Administration acceptance criteria.

Skills

Remote Desktop expertise

Strong communication

Tools

Azure Administration

Windows Server

Job description

If shipping reliable software at scale excites you, our Help Desk Technician opening in Thousand Oaks, CA is worth a serious look. The deal favors the seasoned — 5 years earns $103,000 - $164,000, a remote arrangement, and a technology charter you'll actually own.

Key Responsibilities

• Coordinate releases with stakeholders across Thousand Oaks, CA and remote teams
• Wire Disaster Recovery APIs to Azure Administration consumers so data lands where Thousand Oaks teams expect it
• Build Azure Administration self-service tools so Thousand Oaks teams stop filing tickets for everything
• Cut Windows Server cold-start times so Consulting Plus functions wake before CA users notice
• Tune Project Management caching so Consulting Plus survives the Thousand Oaks launch spike on the same hardware
• Champion engineering excellence and continuous learning within Consulting Plus
• Contribute to sprint planning, estimation, and technology roadmap discussions
• Turn vague technology tickets into crisp, testable Azure Administration acceptance criteria

What You'll Bring

• Meticulous attention to detail across every deliverable
• A communication style that translates jargon back into plain English
• Curiosity that outpaces your current job description
• The judgment to distinguish a fire drill from an actual fire
• 3 years of learning when to trust the process and when to break it
• Demonstrated Remote Desktop expertise in a fast-moving technology environment

Consulting Plus was founded on a hunch that technology could be far less awful, and Thousand Oaks turned out to be the perfect place to prove it. The Consulting Plus promise is plain: clear expectations, real autonomy, and zero surprise reviews.

We pay $103,000 - $164,000 and protect it with coaching, coverage, and a flexible setup so your Creativity grows without burning you out.

Last touched this morning, the Help Desk Technician listing remains active and unfilled.