Help Desk System Administrator

Express Employment Professionals - Cincinnati East; Le Sueur (MN); On-site; USD 25,000 - 41,000; Full time

Job summary

Express Employment Professionals is seeks a temporary Help Desk / System Administrator to provide frontline IT support during a short-term leave of absence in Minnesota.

You will troubleshoot desktop and mobile devices, manage user accounts, support Microsoft 365, Active Directory, networks, and inventory, with a Monday–Friday schedule and a start date of October 12, 2026.

Qualifications

• IT / technical support experience required.
• 1–3 years of IT support experience preferred.
• Experience supporting Microsoft Windows environments.
• Microsoft 365 experience preferred.
• Experience with Active Directory and basic networking concepts.
• Strong hardware and software troubleshooting skills.
• Excellent customer service and communication skills.
• Ability to work independently and manage multiple priorities.
• Manufacturing IT experience is a plus.

Responsibilities

• Provide first-line technical support to employees.
• Troubleshoot desktop, laptop, mobile device, printer, software, operating system, and connectivity issues.
• Respond to and resolve help desk tickets.
• Install and maintain workstations, peripherals, and mobile devices.
• Set up and manage user accounts, email accounts, security groups, and access permissions.
• Support Microsoft 365, including Outlook, Teams, OneDrive, and SharePoint.
• Assist with password resets, MFA, and access requests.
• Support manufacturing systems, shop floor technology, printers, barcode scanners, and related equipment.
• Troubleshoot wired and wireless network connectivity.
• Assist with Active Directory, Windows Server, and endpoint management.
• Maintain IT equipment inventory and documentation.
• Support cybersecurity practices and routine system maintenance.

Skills

IT / technical support

Windows environments

Microsoft 365

Active Directory

Networking concepts

Customer service

Independent work

Job description

Help Desk / System Administrator – Temporary

Express Employment Professionals is hiring for a company client!

We are seeking an experienced Help Desk / System Administrator to provide technical support during a temporary leave of absence.

Position Details

• Pay: Up to $30.00/hour, depending on experience
• Schedule: Monday–Friday
• Hours: 8-hour shift with a flexible start/end time between 7:00 AM–5:00 PM
• Start Date: October 12, 2026
• Duration: Approximately 10 weeks
• Position Type: Temporary leave-of-absence coverage

Job Responsibilities

• Provide first-line technical support to employees
• Troubleshoot desktop, laptop, mobile device, printer, software, operating system, and connectivity issues
• Respond to and resolve help desk tickets
• Install and maintain workstations, peripherals, and mobile devices
• Set up and manage user accounts, email accounts, security groups, and access permissions
• Support Microsoft 365, including Outlook, Teams, OneDrive, and SharePoint
• Assist with password resets, MFA, and access requests
• Support manufacturing systems, shop floor technology, printers, barcode scanners, and related equipment
• Troubleshoot wired and wireless network connectivity
• Assist with Active Directory, Windows Server, and endpoint management
• Maintain IT equipment inventory and documentation
• Support cybersecurity practices and routine system maintenance

Qualifications

• IT / technical support experience required
• 1–3 years of IT support experience preferred
• Experience supporting Microsoft Windows environments
• Microsoft 365 experience preferred
• Experience with Active Directory and basic networking concepts
• Strong hardware and software troubleshooting skills
• Excellent customer service and communication skills
• Ability to work independently and manage multiple priorities
• Manufacturing IT experience is a plus

Ready to put your IT skills to work?

Express Employment Professionals is an Equal Opportunity Employer