Help Desk Support

Inceed; Denver (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

A staffing firm is seeking a Help Desk Support specialist in Denver, Colorado, to provide exceptional technical support and resolve issues in-person. The ideal candidate should have experience in a technical support role and strong problem-solving skills. This position offers the opportunity to work closely with executive-level clients in a thriving industry. A comprehensive benefits package will be provided.

Qualifications

• Proven experience in a technical support role.
• Ability to work independently and solve problems.
• Familiarity with troubleshooting hardware and software issues.

Responsibilities

• Provide exceptional technical support to end-users.
• Resolve issues in-person, ensuring customer satisfaction.
• Collaborate with executives to address technical challenges.
• Identify and troubleshoot hardware and software problems.
• Maintain accurate records of support requests and resolutions.

Skills

Technical support experience

Problem-solving skills

Customer service

Job description

6 days ago Be among the first 25 applicants

Inceed has partnered with a great company to help find a skilled Help Desk Support to join their team!

Are you ready to elevate your career as a Help Desk Support specialist? Join a dynamic team in the heart of Denver, Colorado, where you'll be the go-to expert for resolving technical issues and providing top-notch customer service. This is a fantastic opportunity to showcase your problem-solving skills and work closely with executives in a thriving industry. If you're passionate about technology and eager to make a difference, this role is for you!

Key Responsibilities & Duties

• Provide exceptional technical support to end-users
• Resolve issues in-person, ensuring customer satisfaction
• Collaborate with executives to address technical challenges
• Identify and troubleshoot hardware and software problems
• Maintain accurate records of support requests and resolutions

Required Qualifications & Experience

• Proven experience in a technical support role
• Ability to work independently and solve problems
• Familiarity with troubleshooting hardware and software issues

Nice to Have Skills & Experience

• Experience in the oil and gas industry
• Background in working with executive-level clients
• This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.

If you are interested in learning more about the Help Desk Support opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.