Help Desk Specialist - Secret-Cleared IT Support (KC)

Zachary Piper, LLC; Kansas City (MO); Hybrid; USD 50.000 - 60.000; Vollzeit

Benefits dieser Stelle

Comprehensive benefits package

401k with ADP

PTO

Paid holidays

Sick Leave as required by law

Zusammenfassung

Zachary Piper Solutions is seeking a Help Desk Specialist to join a large federal program onsite in Kansas City, MO. The role covers end-user support across Marine Corps installations worldwide and involves troubleshooting, ticketing, and coordinating IT issues.

Qualified applicants have at least 1 year IT experience, Security+ certification, and the ability to obtain a Secret clearance. The position offers a salary range of $50,000 to $60,000 with a comprehensive benefits package.

Qualifikationen

• 1+ years of IT experience.
• Active Security+ certification.
• Must be able to obtain and maintain an active Secret clearance.

Aufgaben

• End-user desktop support across Marine Corps installations worldwide.
• IT support for network devices, laptops, desktops, printers, mobile devices, and related issues.
• Operate within the Enterprise Service Desk and manage tickets.
• Execute scripts and respond to calls.
• Troubleshoot, resolve, and expand technical issues.
• Open and close tickets and correlate events for IT services.

Kenntnisse

IT experience

Security+ certification

Secret clearance eligibility

Jobbeschreibung

Zachary Piper Solutions is seeking a Help Desk Specialist to join a large federal program onsite in Kansas City, MO. The role covers end-user support across Marine Corps installations worldwide and involves troubleshooting, ticketing, and coordinating IT issues.

Qualified applicants have at least 1 year IT experience, Security+ certification, and the ability to obtain a Secret clearance. The position offers a salary range of $50,000 to $60,000 with a comprehensive benefits package.