Help Desk Coordinator

Akkodis; Mount Vernon (IA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid Sick Leave

Job summary

An established industry player is seeking a Help Desk Coordinator to join their team. This entry-level position involves providing first-line support for technical issues, managing inventory audits, and performing clerical tasks. Ideal candidates will have strong organizational and people skills, with an eagerness to learn and assist others. The role offers a contract-to-hire opportunity, allowing you to grow within a supportive environment. Enjoy a range of benefits while contributing to a dynamic team focused on IT services and consulting. If you're ready to take the next step in your career, this role could be the perfect fit for you.

Qualifications

• Strong organization and people skills are essential for this role.
• Willingness to learn and teach basic troubleshooting is a plus.

Responsibilities

• First line contact for diagnosing technical issues and escalation.
• Conduct inventory audits and purchase IT equipment as needed.

Skills

People skills

Organization skills

Light troubleshooting

Following documentation

Tools

Jira

Active Directory

Job description

This range is provided by Akkodis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $22.00/hr

Direct message the job poster from Akkodis

IT Staffing and Recruiting at Akkodis - Iowa and Midwest Region

Akkodis is seeking a Help Desk Coordinator with strong organization skills and people skills. There will be some very low-level IT work and a lot of clerical and administrative tasks.

Contract length: 6 month contract to hire

Rate: $18-22/hr

Responsibilities

• First line contact for diagnosing technical issues and escalate to the correct individual/department.
• Inventory audit.
• Purchasing IT equipment, or charges, purchase orders, etc.

Required Qualifications:

• People skills and organization.
• Keeps work organized and priorities straight.
• Light troubleshooting - willing to teach basics.
• Following documentation - knowledge base (resourceful).

Nice to have:

• IT experience.
• Inventory audit experience.
• Jira.
• Active Directory.

If you are interested in this role then please click APPLY NOW.

If you have questions about the position, please contact [e-mail]

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.

Apply today!

Seniority level

Entry level

Employment type

Contract

Job function

Other and Administrative

Industries

IT Services and IT Consulting