Hebrew Speaking Travel Support Advisor - Work In Sofia, Bulgaria

Mercier Consultancy Group; Spain (TX); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

transfer, hotel)

Monthly Performance Bonus

Global career growth opportunities

Job summary

Mercier Consultancy Group is seeking a Hebrew-speaking Travel Support Advisor to join our Sofia-based team. You will assist international travelers with bookings, changes, and inquiries, delivering empathetic service in Hebrew.

We offer fully paid training, relocation support (flight, transfer, hotel), health insurance, a competitive monthly salary, and growth opportunities in a global travel industry environment.

Qualifications

• Hebrew fluency (spoken and written) is mandatory.
• Experience in the travel industry, hospitality, or customer service is preferred.
• Strong communication skills and a customer-first attitude.
• Proficient computer literacy and CRM software usage.

Responsibilities

• Provide world-class customer support to travelers and ensure seamless trip experiences.
• Resolve complex travel-related inquiries including bookings, cancellations, and itinerary adjustments.
• Represent a major global brand with professional, empathetic communication in Hebrew.
• Collaborate with international teams to streamline service delivery.
• Maintain high quality standards for travel consultation while meeting daily metrics.
• Handle real-time travel disruptions with problem-solving and customer satisfaction in focus.
• Work on-site in Sofia, Bulgaria.
• Support travelers throughout their journeys with accuracy and care.

Skills

Hebrew fluency

Customer service

Communication skills

Problem solving

CRM software

Tools

CRM software

Job description

Hebrew Speaking Travel Support Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European talent acquisition and BPO solutions. We specialize in connecting elite multilingual professionals with world-class opportunities, ensuring excellence in service and career development for all our candidates.

Job Overview

We are currently seeking a talented individual for our Hebrew Speaking Travel Support Advisor position in Bulgaria. This role is a unique opportunity to join a high-growth travel industry environment, where you will provide expert assistance to international travelers while enjoying a premium lifestyle in the heart of Europe.

Key Responsibilities

• Provide world-class customer support to travelers, ensuring seamless trip experiences.

• Resolve complex travel-related inquiries including bookings, cancellations, and itinerary adjustments.

• Represent a major global brand by delivering professional, empathetic, and efficient communication in Hebrew.

• Collaborate with international teams within the travel industry to streamline service delivery.

• Maintain high quality standards for travel consultation while meeting daily performance metrics.

• Handle real-time travel disruptions with a focus on problem-solving and customer satisfaction.

• Native or fluent Hebrew (spoken and written) is mandatory for this role.

• Previous experience in the travel industry, hospitality, or customer service is highly preferred.

• Excellent communication skills with a passion for helping travelers navigate their journeys.

• Ability to thrive in an on-site office environment located in Sofia, Bulgaria.

• Strong proficiency in computer literacy and CRM software usage.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Global career growth opportunities within the travel industry

Life in Bulgaria

Choosing to work in Bulgaria means embracing a vibrant culture, historic architecture, and a wonderful climate that balances mountain ranges with close proximity to the coast. Jobs in Bulgaria are increasingly popular for international professionals due to the country's modern infrastructure, high safety standards, and a welcoming atmosphere that makes relocating to Bulgaria a truly exciting personal and professional adventure.

Beyond the career benefits, the quality of life in Bulgaria is exceptional, offering a low cost of living, a thriving culinary scene, and a sophisticated nightlife. We handle your entire move with our comprehensive relocation package, making your transition to one of the top Hebrew-speaking jobs in Bulgaria completely stress-free. Experience the charm of Southeast Europe by joining our professional team in the stunning capital, Sofia.