Heavy Equipment Technical Communications Specialist

Linder Industrial Machinery Co; Chester (VA); On-site; USD 65,000 - 95,000; Full time

Job summary

Linder Industrial Machinery Company is seeking a Technical Communicator to support service operations by creating and delivering accurate technical information for technicians, service managers, and customers. You will bridge communication between branches, OEM partners, and internal teams to ensure efficient troubleshooting and consistent service practices.

Responsibilities include developing and maintaining service documentation, translating OEM updates into clear instructions, and

Qualifications

• Ability to translate complex mechanical concepts into clear instructions.
• Experience with heavy equipment systems.
• Read and interpret wiring diagrams, hydraulic schematics, and service manuals.
• Proficiency in Microsoft Office and PDF editing tools.
• Prior experience in service, technical writing, or equipment support preferred.

Responsibilities

• Create, update, and maintain service documentation for Linder equipment.
• Translate OEM updates into actionable technician instructions.
• Ensure documents meet clarity, accuracy, branding, and version control.
• Manage documentation libraries across branches.
• Serve as technical liaison between OEMs, branches, and field technicians.
• Support troubleshooting and service issue resolution.
• Prepare training materials for technicians.

Skills

Communication

Heavy machinery

Wiring diagrams

MS Office

Organization

Technical writing

Job description

Linder Industrial Machinery Company is seeking a Technical Communicator to support service operations by creating and delivering accurate technical information for technicians, service managers, and customers. You will bridge communication between branches, OEM partners, and internal teams to ensure efficient troubleshooting and consistent service practices.

Responsibilities include developing and maintaining service documentation, translating OEM updates into clear instructions, and