Heavy Equipment Field Service Technician (CDL) Travel

Washington Corporations

Jerome (ID)

On-site

USD 41,000 - 69,000

Full time

6 days ago

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Benefits offered by this job

Medical, Dental, Vision, and Insurance

Health Savings Account

401k/Roth with company match

Annual Profit-Sharing Plan

Paid Time Off

Gym Membership Reimbursement

Family Scholarship Program

Employee Assistance Program

Mental Health & Tele Medicine

Life Insurance & Disability Benefits

Supplemental Insurance (Term Life, etc

Job summary

Modern Machinery is seeking journey-level Heavy Equipment Field Service Technicians for full-time employment in Jerome, Idaho. You will troubleshoot, diagnose, repair Komatsu and other equipment in the field, at customer sites or in the shop, using diagnostic tools and test equipment.

Requirements include 3–5 years of field service experience, a valid CDL, ability to lift 75 lbs, and willingness to travel. The role offers hourly pay from $30 to $50, OT eligibility, and comprehensive benefits

Qualifications

Must demonstrate troubleshooting and analytical problem-solving skills.
Must be able to stand for long periods of time along with walking, climbing ladders and stairs, reaching, pulling, leaning, and twisting.
Requires a valid driver’s class A or B CDL and the ability to maintain an insurable driving record
Accurately complete DOT E-Logs and maintain compliance with DOT hours of service.
Must be able to work well independently or with others in a team environment.
Must be reliable, honest, and have a strong work ethic.
Must have strong organizational and time management skills
Must be able to effectively communicate both verbally and in writing with customers and co-workers.
Must be able to lift up to75 lbs.
Must own required tools.
Ability to work overtime with minimal notice.Must be able to travel away from home.
Strong computer skills.

Responsibilities

Independently troubleshoot and repair all systems (electrical, hydraulic, A/C, power train, etc.) on Komatsu and other Modern Machinery affiliated product lines.
Operate equipment as needed to assist in locating and diagnosing the failure.
Utilize hand and power tools and electronic diagnostic equipment.
Read and interpret complex hydraulic and electrical schematics.
Perform diagnostic testing and tuning of equipment.
Have the experience and ability to determine the extent of the repair and the corrective action required.
Follow all safety rules and policies while performing all work assignments as specified in company handbooks.
Adhere to any additional customer requirements, safety related and otherwise when working on a customer’s site.
Asses parts to determine the cause of failure and/or their reusability.
Communicate with parts department personnel to order the necessary parts required to complete repair(s).
Perform assignments in a variety of environments, including the field, on customer’s sites and in the shop.
Customer satisfaction is our priority at Modern Machinery; all customer inquiries must be handled promptly and in a professional manner.
Effectively communicate to the customer the machine’s problem, the intended plan for repair and provide status updates throughout the repair process.
Establish strong customer relationships.
Work well under pressure and within deadlines while maintaining a positive attitude.
Ensure the assigned field service truck is appropriately maintained and kept clean.
Complete and submit assigned work order reports, time entry and all other paperwork on company provided laptop daily.
When appropriate compile any additional documentation necessary for completeness.
Assist other technicians on large repairs or projects.
Attend and participate in appropriate training(s).