Heavy Equipment Diagnostics Technician

SITECH Western States; United States; On-site; USD 75,000 - 105,000; Full time

Job summary

SITECH Western States is seeking a Field Service Technician to diagnose, troubleshoot, repair, and maintain heavy equipment at customer sites across the United States. The role requires strong problem-solving, excellent communication, and a safety-first mindset.

CDL with clean record and ability to travel up to 80% are essential. Responsibilities include performing planned maintenance, servicing engines, hydraulics, and powertrain systems, and delivering timely service reports.

Qualifications

• High school diploma or GED required; Associate degree preferred.
• Minimum of one year of heavy equipment maintenance experience; Caterpillar experience preferred.
• Minimum of one year of Field Service experience preferred.
• Minimum of five years experience in heavy equipment diagnosis and repair.
• Valid CDL with a clean driving record and DOT compliance.
• Proficiency in English (speaking, reading, writing).

Responsibilities

• Develops basic troubleshooting skills on engine and equipment systems under supervision.
• Assists with skill-appropriate testing and compares data to specifications.
• Assists with repairs and diagnosing machine failures according to time guidelines.
• Performs experience-level tasks independently, including inspections and preventative maintenance.
• Writes and reads service reports using STW and parts data.
• Willingness to travel extensively (up to 80%) and work overtime as necessary.

Skills

Customer service

Communication skills

Problem-solving

Autonomy

English proficiency

Travel readiness

Education

High school diploma or GED

Associate degree (preferred)

Tools

ET

STW

Parts Integration

SIS Web

Job description

SITECH Western States is seeking a Field Service Technician to diagnose, troubleshoot, repair, and maintain heavy equipment at customer sites across the United States. The role requires strong problem-solving, excellent communication, and a safety-first mindset.

CDL with clean record and ability to travel up to 80% are essential. Responsibilities include performing planned maintenance, servicing engines, hydraulics, and powertrain systems, and delivering timely service reports.