Heavy-Duty Parts Sales Specialist

FleetPride, Inc.; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

FleetPride is the largest after-market distributor of heavy‑duty truck and trailer parts in the U.S., seeking a parts sales associate to service customers by phone or in person. The role requires knowledge of parts and a customer‑focused approach, with responsibilities spanning pricing, ordering, warranties, and credits.

Responsibilities include locating parts, assisting customers with product selection, maintaining catalogs, and occasionally delivering orders or traveling to customer sites to

Qualifications

• High School Diploma required.
• Intermediate to advanced knowledge of Windows (Excel, Word, Outlook).
• Minimum of 2 years experience in sales; sales of heavy-duty automotive parts preferred.

Responsibilities

• Help determine and obtain heavy-duty parts for customers by phone or in person. Suggest related parts for full service.
• Locate and obtain ordered parts from central warehouse or branch.
• Determine sales price for customers per company procedure.
• Handle warranty or defective parts per company procedure.
• Write up approved charge sales per company procedure.
• Special order parts on an emergency basis when necessary and appropriate.
• Process approved credits for customer when merchandise is returned.
• Answer customers' questions about products, prices, availability, and features.

Skills

Active Listening

Communicating

Time management

Reading Comprehension

Persuasion

Service orientation

Education

High School Diploma

Tools

Excel

Word

Outlook

Job description

FleetPride is the largest after-market distributor of heavy‑duty truck and trailer parts in the U.S., seeking a parts sales associate to service customers by phone or in person. The role requires knowledge of parts and a customer‑focused approach, with responsibilities spanning pricing, ordering, warranties, and credits.

Responsibilities include locating parts, assisting customers with product selection, maintaining catalogs, and occasionally delivering orders or traveling to customer sites to