Heavy-Duty Parts Pro — Customer Care & Growth

NAPA Auto Parts; Marietta (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

NAPA Auto Parts in Marietta, OH is seeking a Heavy-Duty Counter Parts Professional to help customers with parts questions and to provide expert service in a fast-paced retail setting. You will assist with heavy-duty parts selection, share knowledge on features and warranties, operate a cash register, and support teammates to ensure smooth store operations while upholding professional standards.

Candidate should have valid driver's license and a passion for customer care in a busy parts store

Qualifications

• Heavy Duty Parts knowledge or experience required.
• ASE Heavy Duty Parts Certification is a plus.
• Passion for delivering customer care.
• Excellent verbal and written communication skills.
• Motivated to train and learn.
• Ability to thrive in a busy, fast-paced retail environment.
• Knowledge of heavy-duty parts cataloging and/or inventory management systems is a plus.

Responsibilities

• Assist customers with heavy-duty parts questions and needs.
• Share knowledge about heavy-duty part features, benefits, and warranty info.
• Operate a cash register and navigate catalog systems.
• Support team members and store processes for continuous improvement.
• Maintain professional appearance, attitude, and performance.

Skills

Heavy Duty Parts Knowledge

ASE Certification

Customer Care

Communication

Training & Learning

Busy Retail Environment

Cataloging / Inventory Systems

Job description

NAPA Auto Parts in Marietta, OH is seeking a Heavy-Duty Counter Parts Professional to help customers with parts questions and to provide expert service in a fast-paced retail setting. You will assist with heavy-duty parts selection, share knowledge on features and warranties, operate a cash register, and support teammates to ensure smooth store operations while upholding professional standards.

Candidate should have valid driver's license and a passion for customer care in a busy parts store