Heart Failure Nurse Navigator: Care Coordinator & Advocate

Tufts Medicine; Melrose (MA); On-site; USD 92,000 - 117,000; Full time

Job summary

Tufts Medicine’s Heart Failure Nurse Navigator at MelroseWakefield Hospital delivers expert nursing care, coordinates multidisciplinary care, and supports patients from hospitalization through recovery, with emphasis on guideline-directed therapy and readmission prevention.

This role engages cardiology teams, nursing, case management, pharmacy, and community resources to educate patients and caregivers, coordinate transitions, and optimize outcomes and experience.

Qualifications

• Massachusetts RN Licensure required.
• 3 years of acute care RN experience required.
• Current Basic Life Support (BLS) certification required.

Responsibilities

• Coordinate multidisciplinary care across the care continuum.
• Provide communication, advocacy, and education to patients and families.
• Triage referrals to ensure timely access to care.
• Conduct post-discharge follow-up and navigation support.
• Educate patients with adult learning principles to support self-management.
• Collect and report data on barriers and outcomes.
• Collaborate with care team to expedite patient care sequence.
• Serve as liaison between patients and providers to meet needs.
• Incorporate patient needs into the care plan.

Skills

Effective communication

Care coordination

Multidisciplinary teamwork

Patient education

Education

Massachusetts RN Licensure

BLS Certification

BSN preferred

Job description

Tufts Medicine’s Heart Failure Nurse Navigator at MelroseWakefield Hospital delivers expert nursing care, coordinates multidisciplinary care, and supports patients from hospitalization through recovery, with emphasis on guideline-directed therapy and readmission prevention.

This role engages cardiology teams, nursing, case management, pharmacy, and community resources to educate patients and caregivers, coordinate transitions, and optimize outcomes and experience.