Heart Failure Inpatient Nurse Navigator

Caromont; Gastonia (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

The Heart Failure Nurse Navigator at Caromont coordinates evidence-based care for patients with heart failure across inpatient, transitional, ambulatory, community, and virtual‑care settings. Serving as an advocate and liaison, the navigator identifies eligible patients, closes gaps in care, supports timely follow-up, and promotes self-management to improve outcomes and reduce readmissions.

This role coordinates care through discharge and then transitions to the Heart Failure Transitional Care

Qualifications

• Graduate of an accredited nursing program; BSN preferred.
• Current, unrestricted RN license in state of practice.
• Current BLS & ACLS certifications.
• Heart Failure certification required or obtained within 6 months of hire; PCCN/CCRN considered with HF experience.
• Minimum of three years of recent clinical nursing experience; cardiology/heart failure preferred.
• Experience with patient education, interdisciplinary care coordination, and EHR documentation.
• Strong assessment, critical-thinking, care-planning, communication, teaching, and motivational interviewing skills.
• Ability to build collaborative relationships across acute, ambulatory, home, virtual, and community settings.

Responsibilities

• Coordinate heart failure care across inpatient, transitional, ambulatory, community, and virtual-care settings.
• Serve as a patient advocate and liaison among patients, families, providers, and interdisciplinary teams.
• Identify eligible patients and close gaps in care.
• Support timely follow-up, promote self-management, and improve quality outcomes.
• Coordinate care up to discharge and hand off to post-discharge care coordination.

Skills

Nursing care

Patient education

Care coordination

Assessment skills

Communication

Motivational interviewing

Education

BSN preferred

Tools

Electronic Health Records (EHR)

Job description

Job Summary:The Heart Failure Nurse Navigator coordinates evidence-based care for patients with heart failure across inpatient, transitional, ambulatory, community, and virtual-care settings. Serving as a patient advocate and liaison among patients, families, providers, and interdisciplinary teams, the navigator identifies eligible patients, closes gaps in care, supports timely follow-up, promotes effective self-management, and advances quality outcomes, including reduced preventable readmissions and improved patient experience. This position coordinates up till discharge and then passes off to the Heart Failure Transitional Care Nurse for Post-Discharge Care Coordination.

Qualifications:

• Graduate of an accredited nursing program; Bachelor of Science in Nursing preferred.
• Current, unrestricted Registered Nurse license in the state of practice or a multistate license recognized by the state of practice.
• Current Basic Life Support & Advanced Life Support Certification.
• Heart Failure Certification required or obtained within 6 months of hire. PCCN or CCRN will be considered as well for this position’s requirements with Heart Failure experience.
• Minimum of three years of recent clinical nursing experience; experience in cardiology, heart failure, critical care, case management, ambulatory care, home health, or transitional care preferred.
• Experience with patient education, interdisciplinary care coordination, and electronic health record documentation.
• Working knowledge of heart failure pathophysiology, evidence-based treatment, symptom escalation, medication management, nutrition, and chronic disease self-management.
• Strong assessment, critical-thinking, care-planning, communication, teaching, and motivational-interviewing skills.
• Ability to build collaborative relationships across acute, ambulatory, home, virtual, and community settings.
• Ability to prioritize a complex caseload, coordinate multiple services, and respond appropriately to changing patient needs.
• Skill in evaluating health literacy, applying teach-back, and adapting education to patient and family needs.
• Proficiency with electronic health records, data tracking, virtual-care technology, and standard office applications.