Heart Failure Dept. Admin & Patient Care Coordinator

Piedmont Healthcare Inc.; Atlanta (GA); On-site; USD 42,000 - 52,000; Full time

Job summary

Piedmont Atlanta Hospital is seeking an organized administrative professional to support a department with patient-facing duties, scheduling, and office operations. You will be the first point of contact for patients and visitors, delivering courteous service and accurate data entry.

Responsibilities include coordinating patient appointments, handling phone calls, processing referrals, and using the EPIC EMR system for scheduling and documentation.

Qualifications

• 1 year of administrative/clerical experience required.
• Experience with Microsoft Word, Excel, PowerPoint and other department software required.
• Proficiency with EPIC EMR for scheduling, documentation, and workflow management.

Responsibilities

• Schedule patient appointments and manage phone calls.
• Assist patients and visitors, directing inquiries to appropriate departments.
• Support patient access and care coordination, including insurance authorizations and referrals.

Skills

Administrative support

Customer service

Data entry

MS Office

Education

H.S. Diploma or GED

Tools

EPIC EMR

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Piedmont Atlanta Hospital is seeking an organized administrative professional to support a department with patient-facing duties, scheduling, and office operations. You will be the first point of contact for patients and visitors, delivering courteous service and accurate data entry.

Responsibilities include coordinating patient appointments, handling phone calls, processing referrals, and using the EPIC EMR system for scheduling and documentation.