Heart Failure Admin & Scheduling Specialist

Piedmont-Healthcare; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Piedmont Atlanta Hospital is seeking an administrative support specialist to manage patient scheduling, front-desk interactions, and data entry in the EPIC EMR system. The role emphasizes excellent customer service, accurate record-keeping, and coordination with care teams.

The position requires a GED or high school diploma and at least one year of clerical experience, with proficiency in Microsoft Office and strong communication skills. On-site hospital environment with standard business hours.

Qualifications

• High school diploma or GED required.
• 1 year of administrative/clerical experience preferred.
• Experience with Microsoft Word, Excel, PowerPoint and related software required.

Responsibilities

• Greet patients and handle scheduling, phone calls, and front-desk inquiries.
• Assist with patient access, referrals, and insurance authorizations as needed.
• Enter data accurately in the EPIC EMR system and maintain documentation.

Skills

Customer service

Scheduling

Data entry

Microsoft Office

Phone etiquette

Education

H.S. Diploma or GED

Tools

EPIC EMR

Job description

Piedmont Atlanta Hospital is seeking an administrative support specialist to manage patient scheduling, front-desk interactions, and data entry in the EPIC EMR system. The role emphasizes excellent customer service, accurate record-keeping, and coordination with care teams.

The position requires a GED or high school diploma and at least one year of clerical experience, with proficiency in Microsoft Office and strong communication skills. On-site hospital environment with standard business hours.