Hearing Health Care Concierge & Office Navigator

MLM Hearing, LLC; Cody (WY); Hybrid; USD 35,000 - 42,000; Full time

Benefits offered by this job

401(k) with matching

Medical, dental, and vision insurance

Employer-paid life insurance

Short-term and long-term disability

Paid time off

Job summary

MLM Hearing, LLC is seeking a Patient Care Coordinator at Cody Hearing Aid Center and Modern Hearing Solutions in Wyoming. The role involves greeting patients, managing office tasks, and supporting operations while ensuring a positive experience for patients in a rewarding medical environment.

The ideal candidate should have 10 years of medical office management experience and strong skills in customer service and multitasking. Employment offers a full-time position with benefits and opportunities for bonuses.

Qualifications

• Minimum of 10 years of medical office management experience.
• Experience with front desk in the hearing industry is a plus.
• Strong customer service orientation.

Responsibilities

• Greet and screen patients to determine how we can best support them.
• Manage scheduling, daily office tasks, and financial and administrative duties.
• Verify patient information, billing/insurance data, and maintain patient charts.

Skills

Strong computer skills

Excellent interpersonal skills

Detail oriented

Education

High school diploma or equivalent (GED)

10 years of medical office management experience

Job description

MLM Hearing, LLC is seeking a Patient Care Coordinator at Cody Hearing Aid Center and Modern Hearing Solutions in Wyoming. The role involves greeting patients, managing office tasks, and supporting operations while ensuring a positive experience for patients in a rewarding medical environment.

The ideal candidate should have 10 years of medical office management experience and strong skills in customer service and multitasking. Employment offers a full-time position with benefits and opportunities for bonuses.