Hearing Care Specialist: Growth, CEUs & Impact

WS Audiology USA; Torrance (CA); Hybrid; USD 58,000 - 85,000; Full time

Benefits offered by this job

Monthly Commissions

CEUs & Licensure Renewal

Defined Career Paths

Sponsorship & Preceptor Opportunities

President’s Club Incentives

Employee Referral Program

Job summary

WSAudiology USA (HearUSA) in Torrance, CA is seeking a dedicated Hearing Care Specialist to conduct comprehensive hearing evaluations, select and fit hearing aids, and provide personalized recommendations to clients within our client-centric service model.

You will engage with local centers, participate in community outreach, maintain license compliance, and pursue ongoing professional development through CEUs and training opportunities.

Qualifications

• Experience in a similar Audiology or Hearing Aid Specialist role.
• Active state license in Audiology and/or hearing aid dispensing.
• 1-5 years of experience preferred.
• Ability to pay close attention to detail with a high degree of accuracy.
• Basic or advanced written communication skills.
• Experience interacting with customers/clients.
• Ability to communicate detailed or technical information clearly, accurately and concisely.
• Ability to work quickly, accurately and independently in a fast paced environment.

Responsibilities

• Perform comprehensive hearing evaluation, hearing aid selection and fitting.
• Routinely demonstrates hearing aids as part of annual evaluations for clients to experience the sound and create the ‘wow’ moment of a personalized auditory simulation.
• Evaluate test results in conjunction with client needs' assessment to make a personalized recommendation.
• Perform routine follow-ups, clean and checks and hearing aid repairs.
• Embody HearUSA's ambition of Changing Lives through Simply Excellent Hearing Care. Partner with the District manager, HCP Team Leads and L&D to adopt new initiatives aimed to grow your Center's revenue and change more lives.
• Build a local community to proactively generate service demand and support marketing campaigns, such as to physicians and at health fairs. Successfully completes one community outreach and/or physician marketing per quarter.
• Comply with all State license laws, FDA guidelines, WSA policies and HearUSA Quality Practice Guidelines (QPG). Operates in a HIPAA compliant manner, with documentation, outcome notes and referrals completed for all clients.
• Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting and troubleshooting of current hearing aid technology.
• Embraces our culture and values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact.

Skills

Audiology experience

Customer service

Detail oriented

Communication skills

Job description

WSAudiology USA (HearUSA) in Torrance, CA is seeking a dedicated Hearing Care Specialist to conduct comprehensive hearing evaluations, select and fit hearing aids, and provide personalized recommendations to clients within our client-centric service model.

You will engage with local centers, participate in community outreach, maintain license compliance, and pursue ongoing professional development through CEUs and training opportunities.