Hearing Care Patient Experience Coordinator

Beltone; Bossier City (LA); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with matching

Health, dental, and vision insurance

Life insurance - employer paid

AD&D

Critical Illness

Hospital Indemnity

STD & LTD

Paid time off

Employee discounts

Descripción de la vacante

Beltone is seeking a Patient Care Coordinator in Bossier City, LA. You will be the welcoming face, manage daily clinic operations, build patient relationships, and support hearing healthcare needs.

Responsibilities include scheduling, insurance verification, and coordinating with teams to ensure smooth patient care. Requires 10+ years of medical office management and front desk experience in hearing care.

Formación

• Minimum 10 years of medical office management experience.
• Experience with front desk in the hearing industry is a plus.
• High school diploma or GED required.

Responsabilidades

• Provide first contact for patients scheduling or inquiries.
• Screen calls and identify better hearing candidates.
• Schedule and confirm appointments and conduct retention calls.
• Coordinate provider schedules and ensure smooth patient flow.
• Verify billing/insurance data and process payments.
• Maintain daily/weekly/monthly reports and respond to home office requests.

Conocimientos

Interpersonal skills

Oral & written comms

Customer service

Multitasking

Attention to detail

Front desk experience

Educación

High school diploma or GED

Herramientas

Word processing software

Database software

Descripción del empleo

Beltone is seeking a Patient Care Coordinator in Bossier City, LA. You will be the welcoming face, manage daily clinic operations, build patient relationships, and support hearing healthcare needs.

Responsibilities include scheduling, insurance verification, and coordinating with teams to ensure smooth patient care. Requires 10+ years of medical office management and front desk experience in hearing care.