Hearing Care Coordinator: Scheduling & Patient Support

Sonova Group; Lynchburg (VA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

401K with Company Match

FREE hearing aids for employees

PTO and Holiday Time

No Nights or Weekends

Legal Shield

Floating Holiday

Job summary

Sonova Group is seeking a Patient Care Coordinator in Lynchburg, VA. In this role, you will work closely with clinical staff to provide top-notch care to patients, ensuring all their needs are met with a positive attitude.

You will handle patient scheduling, manage files, and assist with insurance benefit checks. The position offers $18.75 per hour and exciting bonuses, alongside comprehensive benefits like a 401K match and free hearing aids for employees.

Qualifications

• 2+ years in a health care environment preferred.
• Prior experience/knowledge with hearing aids is a plus.

Responsibilities

• Greet patients with a positive and professional attitude.
• Schedule follow-up hearing tests and consultations.
• Collect patient intake forms and maintain patient files.
• Provide first level support to patients and check them in/out.
• Manage inventory and submit supply orders as needed.

Skills

Verbal communication

Written communication

Relationship building

Microsoft Office

HIPAA knowledge

Education

High School Diploma or equivalent

Tools

Outlook

Job description

Sonova Group is seeking a Patient Care Coordinator in Lynchburg, VA. In this role, you will work closely with clinical staff to provide top-notch care to patients, ensuring all their needs are met with a positive attitude.

You will handle patient scheduling, manage files, and assist with insurance benefit checks. The position offers $18.75 per hour and exciting bonuses, alongside comprehensive benefits like a 401K match and free hearing aids for employees.