Hearing Care Coordinator - No Nights/Weekends + Bonus

Sonova Group; Canonsburg (Washington County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401K with company match

Free hearing aids for employees

PTO and holidays

No nights or weekends

Identity theft protection

Job summary

Sonova’s AudioNova location in McMurray, PA seeks a Hearing Care Coordinator to support clinical staff, schedule appointments, verify benefits, and assist patients with inquiries. The role involves direct patient contact, insurance checks, and coordination with Hearing Care Professionals to ensure quality care in a busy clinic.

You will handle patient intake, payments, and basic equipment and supply tasks, while contributing to outreach events and daily clinic operations.

Qualifications

• High School Diploma or equivalent.
• Healthcare or patient service experience preferred.
• Knowledge of HIPAA regulations.
• Hearing aids experience is a plus.

Responsibilities

• Greet patients with a positive, professional attitude.
• Place outbound calls to schedule follow-up tests and weekly evaluations.
• Collect intake forms and maintain patient files/notes.
• Perform benefit checks and insurance verification.
• Assist with payments, scheduling, and clinic operations.
• Support hearing care professionals and refer patients as needed.
• Manage inventory, orders, and supply requests.
• Assist with community outreach events at least monthly.

Skills

Communication skills

Patient relationship

MS Office/Outlook

HIPAA knowledge

Education

High School Diploma

Hearing aid experience a plus

Job description

Sonova’s AudioNova location in McMurray, PA seeks a Hearing Care Coordinator to support clinical staff, schedule appointments, verify benefits, and assist patients with inquiries. The role involves direct patient contact, insurance checks, and coordination with Hearing Care Professionals to ensure quality care in a busy clinic.

You will handle patient intake, payments, and basic equipment and supply tasks, while contributing to outreach events and daily clinic operations.