Patient Care Coordinator — No Nights or Weekends + 401K

Sonova Group; McMurray (PA); On-site; USD 2,755,000 - 3,031,000; Full time

Benefits offered by this job

401K with company match

Free hearing aids for employees

PTO and holidays

No nights or weekends

Legal Shield protection

Floating holiday

Job summary

Sonova is hiring a Hearing Care Coordinator in McMurray, PA. You will work alongside clinical staff to schedule appointments, verify benefits, and support patients through the care process.

The role requires strong communication and organizational skills, with at least a high school diploma and 2+ years in healthcare or customer service. No nights or weekends; competitive pay and benefits are offered.

Qualifications

• Must have a high school diploma or equivalent.
• 2+ years in a health care environment preferred.
• Previous customer service experience required.
• Experience with hearing aids is a plus.

Responsibilities

• Greet patients with a positive, professional attitude.
• Schedule appointments and manage follow-ups for tests and consultations.
• Verify insurance benefits and complete authorization checks.
• Process patient orders and input information into the system.
• Maintain patient files and collect payments.
• Manage inventory and assist with event planning monthly.

Skills

Customer service

Communication skills

HIPAA knowledge

Microsoft Office

Relationship building

Education

High School Diploma

Tools

Microsoft Outlook

Office suite

Job description

Sonova is hiring a Hearing Care Coordinator in McMurray, PA. You will work alongside clinical staff to schedule appointments, verify benefits, and support patients through the care process.

The role requires strong communication and organizational skills, with at least a high school diploma and 2+ years in healthcare or customer service. No nights or weekends; competitive pay and benefits are offered.